What we do
Sometimes all you need is for someone else to pass the key points along. We will be that someone.
Communication in tense situations is never easy. Heightened emotions, past history, worry, anxiety, and your current situation can all colour how messages are recieved, and the replies you send to your co-parent. When what you need is someone to summarise the important parts, thats where we come in.
We will communicate your requests with your co-parent in a timely manner. A dedicated email inbox will be provided, and all communication is read by one of our team, not an AI bot like some apps or other services. Your key points will be summarised, and the core information passed along, generally within 24 hours. No tone, judgement, criticisms, or inappropriate content will be passed to your co-parent. As an objective party we can get to the heart of your request without bias, easing communication and reducing tension.
Some examples of what we can help with:
Requests for one-off changes to scheduled parenting time
Requests to split payment of activities not mandated in child orders
Informing the other parent about upcoming activities
Non-urgent questions or concerns about your child
General communication about the application of Parenting Agreements or Court Orders
We don't take sides, engage in arguments or offer opinions on who is right or wrong. Our goal is to make communicating with your co-parent as stress free and efficient as possible.
What we don't do
We are not a legal service. We can't offer advice, mediation, counselling, or similar. However, we do have relationships with family mediation specialists and family law teams if you require a referral. We generally require existing child orders to be in place before you can use our service. We are solely a platform to enable easy, efficient, and no tension communication with your co-parent.